Online Communication Essay -- Internet Web Communication

Online Communication Communication via instant messaging and e-mail is far more effective than using the telephone or post office due to their speed of delivery and ability to simultaneously talk to many people. Instant messenger services have become very popular over the years, and there are currently 180 million registered users for AOL Instant Messenger alone. In some respects, e-mail is even more widespread-- people next door to each other and people across the world keep in touch and even conduct extensive business, simply by sending e-mails back and forth. There are also countless numbers of discussion forums on the internet, on topics ranging from anarchy to zoology. The internet has grown rapidly over the last two decades, and there are now a myriad of internet services available to the general public for free. Anyone with an internet connection can register for an instant messenger account today. As long as a person has the means to get on the internet, there's no limit to what kind of instant messenger accounts they can register for. Ranging from AOL Instant Messenger to Yahoo! Messenger, it is possible to talk to anyone in the world with a computer. With instant messenger services, a person can talk to as many people as humanly possible with ease, while being on the telephone is restricting. When using instant messengers, a person can surf the internet, shop online and even read news articles while talking to as many of their friends as they wish. With the telephone, a person is limited to the amount of people they can talk to unless they are willing to pay the additional fee to talk to another person at the same time. Even then, the conversation is restricted to 3 people, unless the person on the other line is wi... ...n with others simpler and better. Instant messaging is a great alternative to using a telephone because online chatting is capable of simultaneous conversation with many different people. E-mail replaces snail mail because it is able to do things ordinary mail can do with bonus features faster and more efficiently. Using e-mail is also more reliable and secure than sending mail via the post office. Works Cited Daum, Meghan. "Virtual Love." Writing and Reading Across the Curriculum. Eds. Laurence Behrens and Leonard Rosen. New York: Longman, 2003. 254-261. Dyson, Esther. "The Anonymous Voice." Writing and Reading Across the Curriculum. Eds. Laurence Behrens and Leonard Rosen. New York: Longman, 2003. 262-270. Parsons, Russ. "A Shared Sadness." Writing and Reading Across the Curriculum. Eds. Laurence Behrens and Leonard Rosen. New York: Longman, 2003. 249-253.

Vermont Teddy Bear Brief

Vermont Teddy Bear Company From Wikipedia, the free encyclopedia Jump to: navigation, search Vermont Teddy Bear Company Type Privately held company IndustryManufacturing, retail Founded1981 HeadquartersShelburne, Vermont ProductsTeddy bears Owner(s)The Mustang Group Subsidiaries Calyx & Corolla Gift Bag Boutique PajamaGram TastyGram WebsiteVermont Teddy Bear Company The Vermont Teddy Bear Company is one of the largest producers of teddy bears and the largest seller of teddy bears by mail order and Internet. The company handcrafts each of its teddy bears and produces almost 500,000 teddy bears each year.The company was formerly traded on the NASDAQ stock exchange under the ticker symbol BEAR, but was taken private by The Mustang Group, a Boston-based private equity firm, on September 30, 2005, partially to avoid the reporting requirements of the Sarbanes-Oxley Act. The company was founded in 1981 by John Sortino, who sold handcrafted teddy bears in an open-air market in Burlington, Ve rmont. Sortino happened upon the idea of packaging and selling bears through the mail when a tourist visiting Burlington wanted a bear mailed to her home.The concept was called the â€Å"Bear-Gram†, which features the customized teddy bear placed in a box (complete with an â€Å"air hole†) and stuffed with other goodies. By 1995, the company moved into its new headquarters in Vermont's Champlain Valley. The company has two factories: one in Shelburne and one in Newport. The Shelburne factory is an especially popular tourist destination, and also served as a concert site for the annual Vermont Mozart Festival. The company also maintained two retail locations in Vermont – Shelburne and on the main road between Waterbury and Stowe.VTB acquired Calyx & Corolla, an upscale flower company headquartered in Vero Beach, Florida in 2003. Ironically, one of Vermont Teddy Bear's marketing slogans claimed that sending a teddy bear is â€Å"a creative alternative to sending flowers. † In 2005, the company launched a new sister company, Gift Bag Boutique, which offered handbags and purses along with many make-up accessories. Along with PajamaGram, which sold gift pajamas, and TastyGram, which offered gourmet food gifts, the creation of this sister company brought the total number of companies under the Vermont Teddy Bear umbrella to five.Gift Bag Boutique and TastyGram stopped accepting orders as of June 26, 2008. [1] â€Å"Crazy† Controversy For Valentine's Day of 2005, Vermont Teddy Bear caused widespread controversy by offering a â€Å"Crazy for You† Bear. The bear was offered dressed in a white strait jacket with a red heart embroidered onto the front of the jacket. A tag entitled â€Å"Commitment Papers† came with the bear. The tag read â€Å"Can't eat, can't sleep, my heart's racing. Diagnosis – crazy for you. â€Å"[2] Mental health groups from all over the U. S. sked for the bear to be pulled out of production and removed from VTB's website. Many groups called for a boycott of the company. They claimed that the bear made light of the suffering caused by severe mental illness and contributed to the stigma that people with mental illness often encounter. The company's response was that there was no offense intended and it was merely a play on the phrase â€Å"I'm crazy about you. † The company claimed that the bear was intended to be a light-hearted depiction of the sentiment of love.When asked to remove the bear from their inventory, VTB responded by keeping their existing stock up for sale although they stated that they would not make any more in the future. The price of the bears from VTB was US$69. 95. After the company sold out, which happened within just a few days of the story hitting the news, the eBay bids reached several hundred dollars. Elizabeth Robert, the CEO and CFO of VTB was serving as a member of Vermont's largest hospital, Fletcher Allen Health Care, at the time o f this incident.In response to the significant controversy she resigned from the board. [3] Advertising VTB was listed amongst â€Å"‘a broad range of direct marketers' pitched by the show’s hosts themselves† who were taking out more ads on talk radio in 2010, according to Dan Metter, director of talk-radio sales of Premiere Radio Networks. Conservative radio hosts were seeing an uptick in listener numbers and advertising in the lead-up to the year's midterm elections. Premiere is the syndicator of the top three talk-radio shows — hosted respectively by Rush Limbaugh, Sean Hannity and Glenn Beck. [4]

Communication in the Customer Service Role Essay - 5905 Words

Assessment You should use this file to complete your Assessment. †¢ The first thing you need to do is save a copy of this document, either onto your computer or a disk †¢ Then work through your Assessment, remembering to save your work regularly †¢ When you’ve finished, print out a copy to keep for reference †¢ Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different†¦show more content†¦Different methods of communication are effective and appropriate for different situations and audiences. The methods of communication include verbal communication which is simply speaking. Written communication is also another method which involves writing emails, memos, report or letters and finally non-verbal communication which involves gestures, movement and eye contact. For the first situation I decided to present, the communication method used is verbal communication, being the most suitable one to send clear and detailed information, answer any additional questions or clarify any doubts. Verbal communication can help me to communicate key messages to my customer and it can help me to establish a rapport with them. But in this situation, in a conversation over the phone, the learner will only be able to hear me and the tone of my voice, so for a better communication, the tone of my voice has to be very confident and professional. For the second situation the communication method I’ve decided to use a combination of both verbal and written communication. If the first part of the scenario was asking me to use face-to-face communication where I had to use clear, plain language combined with appropriate body language, the second part, the email sent, will ask for me to use written language, with formal and detailed language. I would probably introduce any other details, specifications or explanations.Show MoreRelatedThe Role Of Communication Between Your Customers And Workers Affect The Outcomes And The Service Of Your Business1016 Words   |  5 PagesWhen someone mentions the word communication, one s thoughts are to turn to a newspaper, the radio, television, or another more common means of communication. One does not usually make the connection between communication and other institutions such as businesses. Good business, however, goes hand in hand with good c ommunication. 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